About your order

Orders from our website are accepted 24 hours a day. Please place your order when you have time.

About payment

credit card

The handling cards are as follows.
You can choose to pay in full.
VISA, Master card, American Express

• Card information is managed by the payment processing company "Shopify Payment" and is not held by us at all.
• We do not accept the use of cards other than those in your name.
• Customers will be billed by their card issuer.
• If we cannot obtain approval from your credit card company, we may decline your order.

Apple Pay

• For more information about Apple Pay, please visit the Apple Pay website
• If Apple Pay or credit card cannot be used due to the customer's usage status, we may decline your order.
• Apple Pay cannot be used when purchasing from devices other than iPhone.

Google Pay

• For more information about Google Pay, please visit the Google Pay website
• If you are unable to use Google Pay or your credit card due to your usage status, we may decline your order.
• Google Pay cannot be used when purchasing from a device other than Android.

Bank payment (prepayment)

If you would like to pay by bank, please transfer to the address below.

Kansai Mirai Bank Namba Branch (Namba Cityten)
Normal 0045666
f) applier

SBI Sumishin Net Bank Corporate First Branch Account Number 1420916
f) applier

About delivery_ within Japan

Free shipping for orders over 30,000 yen excluding tax.Shipped by Sagawa Express.

home delivery

[Business operator] Sagawa Express [Delivery service name] Hikyaku Express

Product shipping timing

Unless otherwise specified,
In the case of advance payment (e.g. bank transfer) ⇒We will ship within 3 business days after payment is confirmed.
In case of payment other than the above (e.g. credit card) ⇒We will ship within 3 business days after confirming your order.
*For prepaid payments, the expected delivery date may change depending on the timing of your payment.

[Shipping fee list]
Nationwide flat rate: 880 yen This price includes consumption tax.
Additional charges may apply for remote islands.

small courier

[Vendor] Japan Post [Delivery service name] Letter Pack Plus

Product shipping timing

Unless otherwise specified,
In the case of advance payment (e.g. bank transfer) ⇒We will ship within 3 business days after payment is confirmed.
In case of payment other than the above (e.g. credit card) ⇒We will ship within 3 business days after confirming your order.
*For prepaid payments, the expected delivery date may change depending on the timing of your payment.

[Shipping Price List] Nationwide flat rate: 520 yen This price includes consumption tax.
There are no additional shipping charges for remote islands or some areas.

Mail service

[Vendor] Japan Post [Delivery service name] Letter Pack Light

Product shipping timing

Unless otherwise specified,
In the case of advance payment (e.g. bank transfer) ⇒We will ship within 3 business days after payment is confirmed.
In case of payment other than the above (e.g. credit card) ⇒We will ship within 3 business days after confirming your order.
*For prepaid payments, the expected delivery date may change depending on the timing of your payment.

[Shipping fee list] Nationwide flat rate: 370 yen This fee includes consumption tax.
There are no additional shipping charges for remote islands or some areas.

About delivery_Overseas shipping

home delivery

We will ship using the shipping company designated by us (DHL or FeDex).

Product shipping timing

Unless otherwise specified, items will be shipped within 3 business days after payment is confirmed.

About costs (watch)

We will pay the shipping and insurance charges.

When shipping overseas, products that use belts or parts that may fall under the Washington Convention will be shipped with the belts and parts removed. Please note that we cannot send the applicable belts and parts.

About costs (jewelry)

Shipping and insurance charges will be quoted separately.

About costs (watches/jewelry)

The sales price does not include import taxes, customs duties, consumption taxes, etc. These charges are the responsibility of the purchaser. Please check with your country's customs office to determine what these additional costs will be prior to purchase. Customs fees are typically charged by the shipping company or collected when you receive the item.

If customs fees are rejected, the customer will be responsible for round-trip shipping and taxes.

Please be sure to pay the customs duty before receiving the product. Please note that if you refuse or do not receive the item, we will not refund the price of the item.

We cannot write "gift" on the invoice or write a different amount than the actual amount.

Regarding cancellations and returns (refunds and exchanges)

Our store has the following conditions:

■Cancellation due to customer convenience (before product shipping)
Please contact us using the contact form.

■Refunds and exchanges due to customer convenience Our store does not accept refunds or exchanges due to customer convenience.

■Exchanges due to product defects Our store does not accept exchanges due to product defects.
We are unable to accept exchanges as it is impossible to arrange the same item. In that case, please note that we will issue a refund.

■Refunds due to defects in products, etc. We will issue refunds if the following conditions apply.

Compatible conditions

If you receive a product in a condition clearly different from what is described in the product description, or if you receive a product that is different from what you ordered, please contact us within 7 days of receiving it.
We do not accept returns or refunds due to the following reasons.
・Products that have been delivered for more than 7 days (Please open the package immediately after delivery and check the product)
・If the product is no longer needed due to customer circumstances (lack of money, wrong product, different from the image, etc.)

Due to the nature of used products, we do not accept returns due to natural deterioration.
Please make sure you are satisfied with the product condition and price before purchasing.
In the case of a refund, we will refund the full amount you paid, including the product price and shipping costs.
Please note that we cannot refund any transfer fees incurred during payment.

Available period

If you contact us within 7 days after receiving the product

Refund amount

Full price of the product

return shipping fee

Please let us know by phone or via the inquiry form that you would like a refund at the store's expense.

Contact information

Inquiry form
Phone number: 06-4396-3333
Reception hours: Weekdays 10:00-17:00 (closed on Saturdays, Sundays, and holidays)

About warranty

About watch warranties

Regardless of the price, the warranty period is one month from the date of purchase.

・If a malfunction occurs in the internal machinery such as delay, advance, or stoppage despite normal use, we will repair or adjust the product free of charge within the warranty period.・Please note that even within the warranty period, the following events are not covered by the warranty, and the customer will be responsible for the actual repair costs.
・Failure or damage to the exterior parts such as the crown, case, bracelet, leather belt, glass, etc. ・Failure or damage to the internal machinery due to incorrect usage or careless dropping or external impact.
・Failure or damage caused by improper repair or modification ・Failure caused by water entering (submersion) inside the watch body
・Accuracy abnormalities or stoppages caused by magnetism
・Loss and theft *For malfunctions or damage that occur in areas other than those covered by the warranty or after the warranty period has elapsed, we will repair or adjust the product for a fee.

About jewelry warranties

Like the manufacturer, we do not offer a warranty, but early damage may be repaired free of charge.

Other notes

About product inventory

Products are sold at multiple EC malls at the same time. We always pay close attention to stock status, but due to time lag, the product you ordered may already be out of stock at that time.
Thank you for your understanding in this case.

About personal information protection

We recognize that the personal information of our customers is important, and we take great care in handling it. Please see the "Privacy Policy" for more details.

About taxes and duties

Since our products are shipped from Japan, taxes and duties may be applied depending on the destination country.
These costs are the responsibility of the customer.

About product rank

This is an explanation of the grade, but the grade is expressed based on our own standards, so please understand that and use it as a guide.
Please refrain from purchasing if you do not understand second-hand items, are too sensitive about minute scratches, or require perfection.

Regarding product reservations

In principle, we do not reserve items.